Question ID: 19483
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AS- SALAAMU ALAIKUM

CONTENTS;

MY CLIENTS BEING MUSLIMS BOOKED A PACKAGE WITH ME, TO MOMBASSA,

BEING A TRAVEL AGENT,

FOR THE PAST 34 YRS.

I RENDERED THE BEST SERVICES TO THEM AS THEY BOOKED 2 TRIPS BEFORE.

THE CLIENTS WERE IN POSSESSION OF DOCUMENTS RECEIVED 14TH OCTOBER, FULLY PAID FOR,

0N 3DEC THE TOUR OPERATOR IN GAUTENG, SENT AN EMAIL,

SAYING THE COMPANY WAS LIQUIDATED

N CLIENTS WILL BE CONTACTED

BY THE LIQUIDATOR.SEE BELOW IN RED!!

THE SUPPLIERS WERE NOT PAID IE THE AIRLINE AND THEIR TOUR OPERATOR , IN KENYA.

THIS WAS CONFIRMED BY ME

AND BY EMAIL, SO DOCUMENTS NOT VALID.

THE COMPANY CLOSED OFFICE END OF NOVEMBER AND IS NOT AVAILABLE.

QUESTION;

AS A TRAVEL AGENT, AM I LIABLE TO REIMBURSE MY CLIENTS??

THEY OPENED A FRAUD AGAINST ME , I NEVER COMMITTED A CRIME,
N RUINED MY BUSINESS NAME AFTER 34 YRS OF OPERATION , YET IM INNOCENT , I DIDNT KNOW THE TOUR OP

WILL FAIL TO TO HONOUR THE HOLIDAY,

MUST I PROCEED WITH COURT CASE??
MUST I REFUND THEM??

JAZKALLAH KHAIR
FM OWNER OF THE TOUR OP!!;

Unfortunately ??????? Is in the process of being liquidated and has officially stopped trading as at 30th November 2015.

Our bankers have officially called in the overdraft, which effectively closed the trading funds & cash flow.

Our staff were unaware of the situation & were continuing to execute their duties & process as per the schedule,

However the company can no longer continue to trade due to the imminent liquidation.

Our liquidators have been given a list of the creditors & clients whose documents were not processed & completed

Our liquidators have been given a list of the creditors & clients whose documents were not processed & completed.

Creditors & clients affected will be contacted so as to be informed of the procedures.

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Asked on March 13, 2016 2:52 pm
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Private answer

Who did the client pay the money to?
To whom the client paid, that party is liable to reimburse the client.

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Answered on March 28, 2016 12:13 pm